Bonus Points For:
- Manufacturing Experience
- Logistics Experience
- Procurement/Purchasing/Sourcing Experience
- Shopify Experience
- ShipHero Experience
- Adobe Photoshop & Illustrator Experience
Compensation:
$15-20/hr based on relevant experience.
About This Role:
Simply put, this position will be dedicated managing the day-to-day services, operations, and financial processes for current and prospective clients..
Roles & Responsibilities:
- Tracking performance of various client merchandise (bands, brands, businesses, etc)
- Daily management of Shopify online stores including analyzing performance and providing marketing plans to increase sales
- Creating tour projections for product re orders using sales performance data
- Creating orders in and seeing through the completion of all production tasks from design inception to product completion, shipping and delivery
- Daily maintenance of Shopify online stores including analyzing performance and inventory, as well as providing suggestions for promotions to drive traffic and increase sales
- Collaborating with various departments to execute merchandise services and ticketing/VIP campaigns
- Reviewing open invoices and account receivables reports
- Managing, updating CRM system with potential artist acquisitions
- Providing direct support to supervisor, and communicating effectively to set priorities
- Responsible and accountable for completing all tasks delegated.
- In the rare circumstance that you are unable to complete a task as required or by its expected due date, you will give advanced notice to your supervisor who will assist in adjusting priorities or approving schedule adjustments
- Anticipate potential issues within the order flow to avoid delays
- Troubleshoot ongoing order issues between various departments
- Answer incoming telephone calls and direct to the appropriate party
- Greet occasional walk-in visitors to our facility
Required Skills/Abilities:
- Must have client relations experience
- Must be an expert in Office applications, particularly Excel, Word, Google Sheets, etc
- Must be extremely organized and self directed, with a proven ability to effectively communicate both internally and externally, multitask, anticipate problems and deliver solutions
- Excellent verbal and written communication skills.
- Ability to work independently and in a fast-paced environment.
- Ability to anticipate work needs and interact professionally with customers and teammates.
- Excellent organizational skills and attention to detail.
Education and Experience:
- High school diploma or equivalent required; Associates or Bachelors degree in Accounting preferred.
- At least two years of related experience required.